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Why We Are Top

 

For more than 30 years, TopRx has been a leader in the generic pharmaceutical industry focused on serving customers by creating a superior customer experience. We are committed to offering competitively priced generic pharmaceuticals while providing exceptional service to our valued pharmacy customers. That is not where it stops. We offer preferred brand pharmaceuticals, over the counter products, PPE, antidiabetic products as well as medical products and vials for pharmacy fulfillment. We are “Tops” in our field at looking at ourselves to better serve you by establishing a comprehensive portfolio of products to exceed your expectations.

 

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Our Mission.

 

At TopRx, our mission is to provide personalized solutions and outstanding customer support within the pharmaceutical industry. We build strong relationships with our partners by being honest, professional, transparent, and reliable. We pride ourselves on saving you time and money, in being your go to supplier. Equipped with the most up-to-date information and knowledge of industry trends, TopRx is your pharmaceutical partner focused primarily on generics and preferred brands along with other over the counter products, every step of the way!

 

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Ordered.  Shipped.  On Time.

 

TopRx understands that your clients and patients demand the best care. That’s why you need a pharmaceutical distributor you can depend on. When you choose TopRx, you can order with confidence knowing that your shipments are safely handled, professionally packed, and ready to meet your demands. Orders placed before 9 p.m. ET are shipped for next-day delivery and will arrive with a 99.9% accuracy rate.

 

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Customer led.  Industry driven.

 

If you think all pharmaceutical distributors are alike, it’s time to think again. At TopRx, we focus on providing key products and services to our pharmacy partners. We take the time to learn your business and will recommend the most efficient solution based on your needs. From pricing to products, we are leaders in the pharmaceutical industry in service, quality, and customer service. At TopRx, we deliver on our word. We want to help you be on “Top” of your performance.

 

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Our Service Is “Top” Notch.

 

We are an authorized distributor of record (ADR) for all major manufacturers and licensed to ship to all 50 states. We have earned accreditation by the National Association of Boards of Pharmacy (NABP) and are compliant with all Drug Supply Chain Security Act (DSCSA) regulations. TopRx is a proud member of the National Community Pharmacy Association (NCPA), National Association of Chain Drug Stores (NACDS), and Healthcare Distribution Alliance (HDA).

 

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Our Core Values

Being an industry service leader means following a set of core values that guide our mission and day-to-day operations.

 

Do the right thing.

Integrity and honesty have to be the cornerstone of our belief systems. Doing the right thing must be a part of our decision-making process, regardless of who or what is involved.

Strive for excellence.

While we will never be perfect, we must strive for excellence in everything we do. Superiority, distinction, and quality are what we must demonstrate each day.

Show respect.

To show respect we must honor, admire, and value other people’s perspectives. We have an obligation to treat others as we want to be treated.

Be accountable.

We are all a product of the decisions that we make, not of the circumstances that surround us. Without accountability, there are no results.

 

Here at TopRx we are accountable to you, our customer. We are accountable to each other ensuring the customer experience is top notch, that we are the best of the best. We want you to feel that there is no one better at serving you as a customer. There is no one better at managing the issues of the day. We want you to know TopRx for the ease of doing business together.

 

Celebrate success.

Celebrating our success encourages more success. Celebrate every victory--no matter how small--because each one brings us closer to achieving our goals.

Be innovative.

We wish to create a corporate culture that challenges us to think creatively. We will foster continual improvement while developing unique solutions that help solve our customers' and suppliers' problems.

 

At TopRx we are utilizing data to learn more about the customers we serve. We look at insights constantly using machine learning so that our systems and people are able to predict our customer’s needs and when to anticipate those needs. The data is based on active learning, so we are more prescriptive in how we run the business in harmony with our customers.

 

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